Introduction

Third‑party risk programs depend on timely external intelligence. Parakeet Risk ingests and normalizes ratings across three signal families—cybersecurity, ESG, and financial—so your teams can compare vendors on a common scale, trigger workflows when risk shifts, and keep an immutable audit history that is inspection‑ready. Core capabilities referenced here build on Parakeet’s workflow automation, alerting, and integrations with collaboration and business systems. See platform overviews in Features and Integrations for specific mechanics. Features • Integrations

Ingestion architecture

• Connectors and transport

• API/webhook, secure file drop (CSV/TSV), and manual bulk upload supported through the Integrations framework. Evidence documents and machine‑readable payloads can be stored and attached to assessments using Google Docs automation.

• Identity resolution and deduplication

• Vendors are mapped to a single internal profile using consistent identifiers maintained in your Parakeet vendor catalog. Multiple feeds for the same entity are merged with provenance retained for each attribute.

• Normalization

• Heterogeneous provider scales (e.g., 0–100, 0–1000, letter grades) are normalized to a 0–100 canonical score; raw values are preserved for audit. Category and sub‑factor data are harmonized into a consistent taxonomy to enable cross‑provider comparisons.

• Versioning and audit

• Every ingestion creates a time‑stamped version with diffs, evidence links, and the exact raw payload stored alongside any derived calculations. Platform auditability is described in Features.

Canonical field mapping

The table below shows Parakeet’s canonical rating schema and typical mappings for Cyber, ESG, and Financial feeds. Providers may supply additional fields that are retained in raw form and accessible in Rosella‑assisted analysis.

Update cadence and freshness

• Scheduling

• Cadence is configurable per source. Common patterns: near‑real‑time (webhooks), daily/weekly polling, or monthly/quarterly snapshots depending on provider data availability.

• Backfill and replay

• Historical backfills are supported to establish baselines and longitudinal trends. Late or corrected files are ingested with full re‑versioning.

• Staleness controls

• Watchdogs raise alerts when a feed misses expected deliveries; owners are notified in Slack/Teams and tasks are created for follow‑up. Slack integration • Microsoft Teams integration

Risk scoring, routing, and workflow automation

• Thresholds and policies

• Administrators define trigger conditions (e.g., normalized_score ≤ 40, High risk_bucket, or negative trend in consecutive periods). Rules can vary by vendor tier or category.

• Automated routing

• When triggers fire, Parakeet creates remediation tasks, assigns owners, and opens collaborative threads. Two‑way sync keeps status aligned across systems: Trello for work tracking and Slack/Microsoft Teams for discussions.

• Calendarized follow‑ups

• Reviews and re‑assessments are scheduled automatically via Google Calendar integration.

• Mobile alerts

• Critical drops or watchlist breaches can notify field leaders through WhatsApp.

Contextual enrichment with internal systems

External ratings are more powerful when correlated with your own operational and financial signals.

• Financial context

• Blend ratings with ERP/accounting data via NetSuite, Sage, and QuickBooks to prioritize vendors by spend exposure or contractual criticality.

• Workforce and access context

• Align third‑party risk with workforce compliance using Workday, BambooHR, and ADP integrations.

• Insurance posture

• Combine ratings with up‑to‑date COI verification and insurance details using Canopy Connect and Parakeet’s COI automation.

• AI assistance

• Rosella can explain rating changes, draft outreach, summarize evidence, and generate audit‑ready reports in minutes. Rosella AI Agent

Governance, retention, and auditability

• Evidence integrity

• Each decision, attachment, and calculation is time‑stamped and linked to the exact version of the rating used, supporting internal/external audits. See Features.

• Retention and privacy

• Retention policies are configurable by data class. Only ratings licensed by the customer are ingested; access is role‑based and logged.

• Business continuity

• Ratings and workflows participate in Parakeet’s continuity orchestration so incident playbooks remain current. See Compliance Continuity.

Implementation checklist

1) Identify providers per signal family and confirm licensing. 2) Choose transport (API/webhook or secure file). 3) Map provider fields to the canonical schema; define normalization method. 4) Configure cadence, staleness watchdogs, and backfill scope. 5) Define thresholds, routing rules, and escalations. 6) Connect collaboration tools (Slack/Teams, Trello) and scheduling (Google Calendar). 7) Enable enrichment joins (ERP/accounting, HRIS, insurance) as needed. 8) Validate end‑to‑end with a pilot vendor set; review audit logs. 9) Go live; monitor trend dashboards and adjust thresholds.

FAQ

• Which external sources are supported? Parakeet supports provider‑agnostic ingestion via API/webhook and secure file feeds. Exact connectors are configured per customer under the Integrations framework.

• How are different scoring scales compared fairly? All native scores are preserved and also normalized to 0–100 using a documented transform per provider. Risk buckets are derived from normalized scores and policy.

• Can we weight providers or categories differently? Yes. You can assign weights by provider, factor (e.g., “G” in ESG), or vendor tier, and compute a composite score used for routing.

• How quickly do alerts fire after a change? Near‑real‑time for webhook sources; otherwise upon the next scheduled pull. Alerts route instantly through Slack or Microsoft Teams.

• Do you store raw payloads for audit? Yes. Raw files and API responses are retained with immutable references, alongside the normalized records and diffs. See Features.

• Can Rosella help draft vendor remediation requests? Yes. Rosella can pre‑fill outreach with rating deltas, evidence references, and due dates, and create tasks in Trello.

• How do you prevent alert fatigue? Use threshold hysteresis, minimum change deltas, and cooldown windows. Route only material changes to owners; roll minor shifts into scheduled reviews via Google Calendar.

• Can ratings feed into broader compliance efforts (ISO, EHS, pharma)? Yes. Ratings can inform supplier due diligence, certification prep, and safety actions across Parakeet solutions. See Solutions and Pharma.

• How are licensing and data rights handled? Parakeet ingests only feeds you are licensed to use. Access controls and usage are enforced and logged.

• What if a provider sends a correction? A new version is created; trends and workflows are recalculated automatically, with prior decisions remaining fully traceable.