SAP Ariba, Coupa, and Ivalua Integrations (SRM/S2P): Supplier Risk, Certificates, and Holds

Note: Available via API‑based integration—contact us.

Introduction

Integrate Parakeet Risk with your Supplier Relationship Management (SRM) and Source‑to‑Pay (S2P) suites to unify supplier data, automate compliance workflows, and keep procurement moving without manual chases. Parakeet’s industrial‑specific AI, Rosella, turns incoming supplier information into actionable risk and compliance signals while preserving your existing spreadsheet and system workflows.

Note on availability: Capabilities and depth of integration vary by customer licensing and configuration in platforms such as SAP Ariba, Coupa, Ivalua, and JAGGAER.

What We Connect

Parakeet synchronizes core objects commonly managed in SRM/S2P suites:

• Suppliers and Sites: onboarding state, identifiers, classifications, and facility details.

• Questionnaires: risk, EHS, quality, data privacy, and GMP forms issued/collected by Parakeet.

• Approvals and Tasks: routing outcomes that unblock PO enablement or contractor onboarding.

• Certificates and Documents: ISO, insurance, safety, and regulatory evidence with expirations.

Cross‑reference: see Parakeet’s Supply Chain Resilience and Continuous Compliance for solution context, and the upcoming Parakeet Integration Architecture for deeper patterns.

Standard Sync Patterns

• Create/Update Supplier

• From SRM → Parakeet when a supplier is created, enriched, or re‑classified.

• From Parakeet → SRM when risk tier, compliance status, or approval gates change.

• Status Transitions

• Parakeet publishes statuses such as draft, in‑review, approved, blocked, or expires‑soon.

• Attachments and Evidence

• Certificates, insurance, safety sheets, CAPA documents, audit reports.

• Questionnaires

• Parakeet issues forms; completion status and scores flow back to SRM.

• Deactivation/Merge

• Honor SRM master data events (inactive/merged) with idempotent updates in Parakeet.

Sync modes: near real‑time via webhook/API for statuses and questionnaires; scheduled (e.g., hourly) for bulk supplier updates; flat‑file for high‑volume backfills or spreadsheet‑first teams.

Integration Mechanisms

• REST APIs: Bi‑directional supplier, questionnaire, approval, and document endpoints.

• Webhooks: Event push for supplier.created/updated, questionnaire.completed, certificate.expiring.

• Flat‑File (SFTP or secure object storage): CSV/XLSX ingest and exports aligned to your spreadsheet workflows.

• iPaaS: Optional orchestration through platforms like Boomi, MuleSoft, or Workato as preferred by IT.

Supported Suites and Exchange Objects

Parakeet commonly connects with:

• SAP Ariba, Coupa, Ivalua, JAGGAER

• Oracle Fusion Cloud Procurement

• Microsoft Dynamics 365 (Finance/Supply Chain)

• NetSuite (Vendor Master)

Typical exchange objects include:

• Vendor master and Sites (enablement state, classifications)

• Questionnaires and Assessments (EHS, quality, privacy, GMP)

• Approvals and Tasks (onboarding, requalification)

• Certificates and Documents (ISO, insurance, safety) with expirations

• Risk Scores and Tiers (composite and dimension-level)

• Purchase Order Holds/Unholds and Supplier Enablement gates

• SCAR/CAPA references and audit findings

Integration Methods, Auth, and Cadence

• Methods: REST APIs, Webhooks, Flat-file (SFTP CSV/XLSX), and Email-ingest (parse attachments + metadata)

• Authentication: OAuth 2.0 bearer tokens or scoped API keys

• Refresh cadences: near real-time events via webhooks; scheduled hourly/daily for master data and scores; daily expiry checks for certificates; ad-hoc bulk backfills via flat-file

SAP Ariba, Coupa, and Ivalua integration patterns

SAP Ariba

Parakeet typically treats Ariba as the vendor master and exchanges supplier status, risk tier, questionnaires, and certificate metadata via APIs, iPaaS, or scheduled flat-file jobs. Common patterns include pushing Parakeet risk/compliance fields to custom attributes, returning questionnaire completion and scores to unblock enablement, and posting procurement-safe holds that map to Ariba approval blocks or supplier lifecycle gates. Master data keys align to Ariba vendor IDs and site/location codes to support plant-level controls.

Coupa

With Coupa, Parakeet uses REST APIs and/or iPaaS to sync supplier records, attachments, risk tiers, and assessment outcomes. Typical flows include issuing Parakeet questionnaires and returning completion status/scores to Coupa, updating supplier enablement or PO hold/unhold states based on evidence approvals, and maintaining certificate expirations to trigger proactive renewals. External IDs map to Coupa Supplier IDs with optional facility/site attributes for granular EHS and quality actions.

Ivalua

Ivalua’s flexible data model enables extended attributes for risk, questionnaires, approvals, and document controls. Parakeet commonly publishes status transitions (draft, in-review, approved, blocked), risk tiers/scores, and certificate lifecycle updates, while ingesting supplier master changes and facility/site dimensions. Approvals and CAPA/SCAR references flow back to Ivalua to release holds once evidence is verified. Identity keys align to Ivalua vendor IDs with site codes for multi-plant suppliers.

Note: Specific options depend on your subscriptions and tenant configuration. No implied partnership; customers bring their own licenses for third‑party suites.

Release notes

Risk Holds and Handoffs (S2P + QMS)

Parakeet orchestrates procurement-safe stops and releases while linking corrective actions: 1) Detection: Rosella flags a high-risk condition (e.g., missing ISO, failed assessment). Parakeet updates supplier risk tier and recommends a hold. 2) Hold: Parakeet posts a hold to the S2P suite on a supplier record or specific PO line(s), preventing enablement or issue of the PO until resolved. 3) Handoff to Quality: If quality-related, Parakeet opens/links a SCAR and CAPA in the QMS and associates evidence (documents, audit findings). 4) Review and Release: When evidence is approved, Parakeet releases the hold/unblocks enablement and publishes updated status and scores back to S2P.

Objects commonly touched: purchase_orders.holds, vendors.status, assessments, documents, qms.capa_reference, qms.scar_reference.

Additional Sample Payloads (illustrative)

Actual schemas depend on your SRM/S2P platform and configuration.

• Update Supplier (SRM → Parakeet)

• Method: PATCH /api/v1/suppliers/{external_id}

• Body fields:

  • legal_name: "Acme Polymers GmbH"

  • classifications: ["direct", "chemical"]

  • sites: [{ site_code: "MUN‑01", city: "Munich", country: "DE" }]

  • lifecycle_state: "in‑review"

• Create PO Risk Hold (Parakeet → S2P)

• Method: POST /srm/purchase_orders/{po_number}/holds

• Body fields:

  • hold_code: "RISK_HOLD"

  • reason: "Compliance evidence missing"

  • related_vendor_external_id: "ARIBA‑100245"

  • related_assessment_code: "EHS_BASELINE"

  • next_review_on: "2025‑09‑15"

• Release PO Hold (Parakeet → S2P)

• Method: POST /srm/purchase_orders/{po_number}/holds/{hold_id}/release

• Body fields:

  • released_by: "compliance.bot"

  • released_at: "2025‑09‑05T16:40:00Z"

  • rationale: "ISO 9001 verified; CAPA closed"

• Risk Score Pushback (Parakeet → SRM)

• Method: PUT /srm/vendors/{external_id}/risk_score

• Body fields:

  • risk_tier: "high"

  • composite_score: 72

  • dimension_scores: { "EHS": 80, "Quality": 65, "Privacy": 90 }

  • effective_at: "2025‑09‑05T14:22:11Z"

• Certificate Metadata Update (SRM → Parakeet)

• Method: PATCH /documents/{document_id}

• Body fields:

  • expires_on: "2028‑03‑01"

  • status: "verified"

Third‑Party Sustainability and Audit Signals

Bring your existing ratings and audit programs into Parakeet workflows:

• EcoVadis Connector (ratings, scorecards): Learn more

• Worldly/Higg FSLM Connector (facility social/labor): Learn more

• RBA VAP Connector (audit results): Learn more

Note: No implied partnership. Customers bring their own licenses for third‑party services.

Field‑Level Mapping and Data Governance

• Canonical Data Model: Establish a mapping workbook for keys (external_id, site_code), enums (risk_tier, lifecycle_state), and code sets (ISO types, insurance categories).

• Identity & Keys: Use SRM’s vendor ID as Parakeet external_id; maintain site codes for multi‑plant suppliers.

• Data Quality Rules: Required fields, validation (e.g., country codes), and enumeration guards.

• PII & Sensitive Data: Scope only necessary attributes; apply masking/role‑based access in Parakeet.

• Audit Trails: Parakeet maintains evidence and change logs to support data integrity (including pharmaceutical contexts requiring 21 CFR Part 11‑aligned controls).

Environments, Validation, and Rollback

• Sandbox First: Connect SRM/S2P test tenants to a Parakeet sandbox. Validate mappings and end‑to‑end flows with synthetic suppliers.

• Test Plans: Include create/update, status reconciliation, attachment transfers, and edge cases (duplicates, invalid enums, large files).

• Cutover: Freeze window, incremental backfill, then enable webhooks.

• Rollback: Versioned mappings, idempotent writes, message replay, and compensating updates (e.g., revert status to previously synchronized value).

Security and Access Control

• Authentication: API keys or OAuth2 with least‑privilege scopes; IP allow‑listing as needed.

• Separation of Duties: Distinct service accounts for read vs. write, production vs. sandbox.

• Retention: Configurable retention for documents and logs per regulatory requirements.

RACI for SRM/S2P Integration

Legend: R = Responsible, A = Accountable, C = Consulted.

Sample Payload Shapes (illustrative)

The following examples are vendor‑neutral and for illustration only. Actual schemas depend on your SRM/S2P platform and configuration.

• Create Supplier (SRM → Parakeet)

• Method: POST /api/v1/suppliers

• Body fields:

  • external_id: "ARIBA‑100245"

  • legal_name: "Acme Polymers GmbH"

  • country: "DE"

  • classifications: ["direct", "chemical"]

  • sites: [{ site_code: "MUN‑01", city: "Munich", country: "DE" }]

  • contacts: [{ name: "L. Fischer", email: "lfischer@example.com" }]

• Questionnaire Completion (Parakeet → SRM)

• Method: PATCH /srm/vendors/{external_id}/questionnaires/{code}

• Body fields:

  • code: "EHS_BASELINE"

  • status: "completed"

  • score: 87

  • completed_at: "2025‑09‑05T14:22:11Z"

  • evidence_links: ["parakeet://doc/9f1…"]

• Approval Decision (Parakeet → SRM)

• Method: POST /srm/vendors/{external_id}/approvals

• Body fields:

  • approval_type: "onboarding"

  • decision: "approved"

  • rationale: "Meets GMP and EHS thresholds"

  • effective_until: "2027‑09‑30"

• Certificate Upload (Either Direction)

• Method: POST /documents

• Body fields:

  • supplier_external_id: "COUPA‑77821"

  • type: "ISO 9001"

  • certificate_number: "DE‑Q‑2025‑009"

  • issued_on: "2025‑03‑01"

  • expires_on: "2028‑03‑01"

  • file_name: "iso9001.pdf" (binary or pre‑signed URL)

  • checksum_sha256: "a4c…"

• Webhook Event (Parakeet → SRM listener)

• Event: supplier.status.changed

• Payload fields:

  • external_id: "IVALUA‑55219"

  • previous_status: "in‑review"

  • current_status: "approved"

  • changed_at: "2025‑09‑05T14:22:11Z"

• Flat‑File Export (Parakeet → SRM)

• Columns: external_id, legal_name, status, risk_tier, questionnaire_code, score, certificate_type, expires_on

• Format: CSV or XLSX over SFTP with daily or hourly cadence

Implementation Tips from Industrial Teams

• Preserve Spreadsheet Investments: Use Parakeet’s flat‑file pipelines to enhance existing Excel‑based processes with audit trails and automation.

• Minimize Noise: Start with a narrow set of events (status changes, certificate expiries) and expand after stabilization.

• Treat Sites as First‑Class: Map plant/site codes to enable facility‑level risk and EHS actions.

Platform Notes (Examples Only)

• SAP Ariba: Often the system of record for vendor master; use custom fields for Parakeet status/risk tier when available.

• Coupa: Leverage supplier objects and attachments; webhooks/iPaaS commonly used for events.

• Ivalua: Flexible data model supports extended attributes for questionnaires and approvals.

• JAGGAER: Batch supplier loads are typical; pair with Parakeet webhooks for near real‑time status.

Again, specific options depend on your subscriptions and tenant configuration.

Next Steps

• Review the mapping starter set in the Parakeet Integration Architecture.

• Align stakeholders using the RACI above, then pilot in sandbox.

• Explore solution fit with Supply Chain Resilience and Continuous Compliance to prioritize your first integration flows.